Training

Employee training opportunities add expenses to your business, but these opportunities provide benefits for both the company and the employee. The type of training depends on the industry and the previous experience of your employees. A training program for new hires and continuing training opportunities create a balanced program for any company.
BMON offers customers service training structured in 3 levels:
Basic course
The aim of the course is to provide with a general overview of the basic characteristics of systems. Trainees will be able to get conscious of the most relevant functionalities with no many technical details provided in the other levels.
Full course
It’s the extension of the basic course. It provides an in-depth study of the system general functioning and a basic overview of maintenance tools. The aim of this course is to make trainees reach a knowledge level that will permit them to identify the first failures of the systems.
Advanced course
The aim of this course is a complete training of attendants who will be able to face a complete troubleshooting. Thanks to this course the trainees will be able to maintain their systems.